Support
Hey, need a hand?
Hopway mostly looks after itself. Here is everything worth knowing, kept short.
Adding a booking
Forward a booking email to plans@hopway.io and it lands on your timeline. You can also import a screenshot, add something by hand with the + button, or just speak it using the microphone.
If an import looks off
Open the event and edit any field, the time, the airline, anything. Deleting it and forwarding again also works if you would rather start fresh.
Deleting your account
Open Account, then Delete account. It clears your timeline, trips and bookings for good and cannot be undone. Cancel Hopway Plus separately in your Apple ID settings.
The fine print
Hopway Plus is an optional subscription billed through your Apple ID, yearly or weekly depending on the plan you choose, and starts with a 7-day free trial that converts to a paid plan unless cancelled before the trial ends. It renews automatically each period unless you cancel at least 24 hours before it ends. Manage or cancel it in Settings > your name > Subscriptions, and use Restore purchases at the bottom of the Account screen if a purchase does not show up. Hopway is operated by Spacetime Technology FZCO, Dubai.
Something we did not cover? Email us.